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customer journey

What is your MODE?

Imagine three statisticians out duck hunting—first one shoots 3 feet too high, second one, 3 feet too low, third one says “you got ‘em!” This joke explains why the MEAN average often misses the mark in the real world. You may remember from high school there are three averages, mean, median, mode. Within any series [...]

How can we help?

 Here are some of the ways... We help with data over load. The sheer number of connections means that increasingly companies are exhausted by data and database system sprawl. We can help, see Global Customer Connector. Each customer connection node has distinct characteristics, so do distinct modes, email, postal, application, sms, social media. We have [...]

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